Refund and Cancellation Policy

DAYCARE & BOARDING

We have no fees for cancelling or rescheduling boarding or daycare stays. You can cancel at any time.

TRAINING CLASSES

Class sessions cancelled with more than 48-hour notice receive a full refund minus a $20 administrative fee. Class sessions cancelled with less than 48-hour notice receive a 50% refund. Classes cancelled with less than 24-hour notice recieve a 25% refund. There are no refunds once the session has begun.

We encourage you to observe one of our classes so that you can be certain that Gemini Dogs is the right place for you and your dog. Please email us at training@geminidogs.com for details.

PRIVATE LESSONS

Lessons cancelled with less than 48-hour notice recieve a 25% refund. Lessons cancelled with less than 24-hour notice will not be refunded.

GEMINI DOGS UNIVERSITY

University days may be rescheduled at any time. No call/no shows recieve no refund. Unused portions of packages may be transfered or refunded. There are no refunds for services rendered.